stonehaven Hospitality results

stonehaven Hospitality

Industry recommendations

stonehaven Hospitality services

stonehaven Hospitality experience

Tom recently consulted with an owner and management company to turn around an under performing property in a very competitive market. He completed his analysis in 10 days and presented a 25-step action plan to the owners. This blueprint enabled the general manager to immediately execute a turnaround plan doubling the hotel's occupancy within 30 days.

  • Hilton, Marriott, Starwood, IHG, Hyatt, Radisson, Best Western
  • Full service, select service
  • Golf resorts
  • Independent
  • Properties in 19 states coast to coast
  • Reflagged 9 properties
  • Opened 5 new properties

With over 40 years of experience in senior management positions, Tom Harwell recently formed Stonehaven Hospitality to provide practical solutions for the problems that your hotel assets face today.  

From opening the Brazosport Hilton in 1978 to launching three full-service Embassy Suites within one year as a regional vice president for a public company, Tom is a seasoned leader with experience operating diverse hotel portfolios. Focusing on operational improvements, he can devise action plans that will get the job done and produce measurable results for your properties.

  • Assess operational weaknesses
  • Devise action plans that drive revenues
  • Inspection checklists
  • Critique current market position
  • Creative sales and marketing strategies
  • Task force management
  • Purchasing industry relationships
  • Preventive maintenance audits and checklists
  • Emergency system training
  • Reducing workers' compensation expenses

  • Managing insurance costs

  • Maximizing revenue streams

  • Bed and breakfast, small inns consulting

"Tom has been a help and an asset to American Liberty on more than one occasion, stepping into an operation to first determine the true circumstances and present us with a plan that meets the needs of the protect, and bringing it to a profitable path. . . . We will call on Tom and Stonehaven Hospitality again."

Vicki Massad
American Liberty Hospitality 
Executive Vice President of Operations

"An asset to any entity in creating effective management systems and results."     

Ron Jackson,

Board Member, Pebblebrook Hotel Trust

President and CEO, Meadowbrook Golf

"His years of experience far exceeds most, as he has become one of the most qualified hotel executives in property assessment, consulting and increased profitability that is available in the industry today.

Donna Shaw

Executive Assistant, University of Houston

Conrad N. Hilton College of Hotel & Restaurant Management


"If I owned a hotel and needed a hotel consultant, Tom Harwell would be number one on my list of candidates."

Josef Hermans
President, Terrace Hotel Corporation

"As a hotel owner, I trust Tom's judgment and business acumen. He gets the job done, from taking care of the customer to making the bottom line.”

Carole Look

Hotel Owner and Friend